Shipping policy

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Shipping occurs twice a week depending on order volume.

We offer a variety of shipping services and speeds. In the checkout process, you can review personalized cost and delivery options based on your address and the products you have selected.

Pre-Orders & Custom Orders

Pre-ordered items and custom orders take between 4-8 weeks to process before shipping out, unless stated otherwise. You will receive another notification when your order has shipped.

If your custom order or personalized item requires back-and-forth communication, the creation timeline begins once both parties are satisfied with the plan to move forward. (Once we have both discussed and agreed to the order is when the "clock" begins, not when you initially request the custom.)